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How to Say No at Work Politely and Effectively and still be a Team Player

Saying No at work politely and still being seen as a team player is a delicate balancing act. Executive Coach Smita D Jain shares some tips

The Power of Silence: 7 Ways to Use Silence to Enhance Your Authority

Don't underestimate the power of silence. Smita D Jain writes how to use silence to speak up, lead with authority and increase your power.

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7 Things You Don’t Want To Say In a Difficult Conversation

Our choice of words often make a conversation more difficult. Keep a checklist of words to avoid during difficult conversations.

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